Privacy Policy
Last updated: 05.04.26
Create Intention ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including:
Web browser
IP address
Time zone
Cookies
Pages viewed
How you interact with the site
When you make a purchase or attempt to make a purchase, we collect:
Name
Billing address
Shipping address
Email address
Phone number (if provided)
Payment information (processed securely by third-party providers)
We do not store full payment card details.
How We Use Your Information
We use your personal information to:
Process and fulfil orders
Provide shipping and delivery updates
Communicate with you
Screen orders for risk or fraud
Provide customer support
Improve our website and products
Send marketing emails (only if you opt in)
Sharing Your Personal Information
We share your information with trusted third parties to operate our business, including:
Payment processors
Shipping couriers
Website hosting platforms
Email marketing providers
Analytics providers
These third parties only receive information necessary to perform their services.
We do not sell or rent your personal information.
Worldwide Customers
If you are located outside the United Kingdom, your information may be transferred and processed in countries outside your own. By using our site, you consent to this transfer.
Your Rights (UK GDPR)
If you are located in the UK, you have the right to:
Access personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Object to processing of your data
Withdraw consent for marketing at any time
To exercise these rights, contact us using the details below.
Data Retention
We retain your order information for our records unless and until you ask us to delete this information, except where we are legally required to retain it.
Cookies
We use cookies to improve your browsing experience and analyse website traffic.
You can disable cookies through your browser settings. Disabling cookies may affect website functionality.
Marketing Communications
If you opt in to marketing, we may send you emails about:
New drops
Pre-orders
Restocks
Promotions
You can unsubscribe at any time using the link in our emails.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on the website.